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Conflict Management

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Conflict Management in Healthcare

The healthcare industry is fast-paced and high-pressure situations are common, that's why conflict management training is crucial for the wellbeing of every NHS and private healthcare worker, from management through to patient support and administration.

Our conflict management course is designed to equip senior members of staff and employees with the necessary skills to prevent and handle conflicts that may arise in the workplace.

The course covers common causes and signs of conflict, the legal aspects of conflict management, conflict risk assessment, prevention strategies, and alternative conflict resolution methods.

Conflicts can occur in any workplace, and understanding the law and knowing how to properly intervene is crucial in order to maintain a positive relationships with your patients and protecting your business's reputation and keeping your staff safe.

Delivered either as a stand alone course or in conjunction with our physical intervention course upon completion your staff will be properly equipped with the right tools to manage any situation.

Book your course now or give us a call to discuss your requirements.