Version: 1.0

1. Purpose

This policy defines the responsibilities and scope of the Armed Forces Champion at James Consulting Training Ltd. The Champion plays a key role in promoting and implementing our commitments under the Armed Forces Covenant and Employer Recognition Scheme (ERS).

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2. Role Overview

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The Armed Forces Champion acts as the internal point of contact and strategic advocate for all matters related to the Armed Forces community. This includes employees who are:

 

• Veterans

• Reservists

• Cadet Force Adult Volunteers (CFAVs)

• Spouses and partners of Service personnel

• Applicants from the Armed Forces community

 

3. Key Responsibilities

 

The Armed Forces Champion will:

a. Policy Oversight

• Lead the implementation, communication, and annual review of Armed Forces-related policies

• Ensure policies remain compliant with Covenant and MOD guidance

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b. Staff Support and Advocacy

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• Act as a first point of contact for Armed Forces-related employee queries

• Signpost Reservists, Veterans, and spouses to internal or external support

• Liaise with line managers to help employees balance work and military commitments

 

c. Awareness and Culture

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• Promote awareness of Armed Forces dates (e.g. Armed Forces Day, Reserves Day, Remembrance)

• Encourage internal stories, case studies, and profiles of military-connected staff

• Deliver Armed Forces briefings during onboarding and staff development sessions

 

d. External Engagement

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• Build and maintain relationships with:

  • MOD’s Defence Relationship Management (DRM) team

  • Reserve Forces’ and Cadets’ Associations (RFCAs)

  • Armed Forces charities and veteran employment partners

 

e. Monitoring and Reporting

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• Track recruitment data and staff engagement related to Armed Forces initiatives

• Prepare internal reports to the Senior Leadership Team on progress, risks, and improvements

• Assist with award submissions (e.g. ERS Silver or Gold)

 

4. Skills and Experience

 

The ideal Armed Forces Champion will have:

• Lived or professional experience of the military community (e.g. veteran, reservist, spouse)

• Strong interpersonal and communication skills

• A passion for inclusion, public service, and community engagement

• An understanding of Armed Forces Covenant principles

 

5. Authority and Support

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• The Armed Forces Champion will be supported by the HR department and senior leadership.

• They will have access to time, resources, and communication channels required to fulfil their responsibilities.

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6. Time Commitment

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This is a voluntary internal appointment. Duties may require 1–2 hours per month, depending on activity (e.g. policy reviews, training, events).

 

7. Review and Succession

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The Armed Forces Champion role will be reviewed annually. Succession planning will ensure continuity if the role-holder steps down or changes role.

 

8. Contact

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To contact or nominate an Armed Forces Champion, please email:
HR Lead / CSR Officer: Emilly Jones
Email: contact@james-consulting.co.uk
Phone: 03333392959

 

9. Contact

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For further support or to notify the organisation of your Reservist status, please contact:

Policy Manager: James Willcock (Active Reservist) 
Email: contact@james-consulting.co.uk
Effective Date 22/03/2025

Review Date 22/03/2026